Reader M2 with the Classy Live mobile app
Want to participate?
Sign up to join the beta program for the Classy Live mobile app and M2 readers.
To use the mobile app, your organization must not be using Federated Single Sign-on (SSO) and you must have a compatible mobile device.
As part of the mobile app beta program, you can purchase Stripe's Reader M2 through Classy Live.
Here's how the M2 compares to the WisePOS E card readers:
 WisePOS E |
 Reader M2 |
|
|---|---|---|
| Cost per device | $282 | $65 |
| Connectivity | WiFi | Bluetooth |
| Feature | Add payment method | Add payment method |
| Requirements | Password-protected WiFi network | Compatible smartphone or tablet with the Classy Live mobile app |
Important
When adding an American Express card, insert it into the reader rather than tapping to complete the process.
Order a card reader
To purchase a reader:
- Go to your Classy Live organization dashboard and select Billing
- Under Card Reader Orders, select Place Order
- Add the Reader M2 to your cart
- Enter shipping information and choose a shipping method
- Enter your card info and process order
You'll receive updates about your order directly from Stripe.
Set up the card reader
Once you receive the Reader M2, you’ll want to set it up with your event and test it to ensure everything works properly.
To start, charge it fully using the provided cable.
Each charge should provide more than 20 hours of active use.
Turn on the device by pressing the button on the left-hand side. The lights that appear indicate it's charge level and four lights means it is fully charged.
Connect the card reader to your event
Before your event, be sure to connect your reader. The first time you connect, you may need to update the device. Updates are required and can take up to 15 minutes to complete.
Learn how to connect the reader to your event
Troubleshooting
If the Reader M2 isn't connecting to your mobile device, you should:
Check the mobile device's settings
- Ensure both Bluetooth and Location settings are turned on
- Ensure the Classy Live app has permission to use your device’s Bluetooth and Location
Visit Apple's documentation for Location settings
Visit Google's documentation for Location settings
Check the card reader's battery
- Ensure it is turned on and charged. You can check this by pressing the button on the left-hand side.
For more help, visit Stripe's documentation for the Reader M2